Product Safety Notices

View all product notices here

3KW OVER SINK WATER STORAGE HEATER WS73

A safety issue has been identified with a batch of Redring’s 3kW over sink water storage heaters

MODEL - WS73

Product Codes – Redring 44780001

redring_recall.jpg

redring_recall
The issue relates to the thermostat which could result in a user being scalded. All potentially affected products are branded Redring and can be identified by the Serial Number on the base of the product beginning 18000001 through to 18001754.

Other Redring WS7 models and those with a Serial Number 18001755 or higher are not affected.

 

What to do if you have an affected Over Sink Water Storage Heater:

 We advise to STOP USING IT, turn the unit off at the isolator and an engineer will be scheduled to repair the product. If you have any affected Over Sink Water Storage Heater stock, remove them from sale and immediately inform us.

Unaffected units can be easily identified from the packaging (please look for the green label or the white date label as indicated below).

redring-recall-ws7.jpg

recall

Call our Helpline on 0344 879 35 87

Monday - Friday: 8.30am - 5pm

 

If you are affected by this Safety Notice, we urge you to contact us about this important safety issue as soon as possible.