Redring Xpelair Group Ltd Privacy Statement

Last updated November 14th, 2014

This notice describes the privacy policy of Redring Xpelair Group Ltd (The Company). By visiting The Company website and all brands associated, namely Redring, Xpelair, Galaxy and Creda you are accepting and consenting to the practices described in this Privacy Notice.

Controllers of personal information

Any personal information provided to or to be gathered by The Company is controlled primarily by Redring Xpelair Group Ltd, Newcombe House, Newcombe Way, Orton Southgate, Peterborough, PE2 6SE.

Collection and use of personal information about customers

The information we learn from customers helps us personalise and continually improve your experience at Redring Xpelair Group Ltd. We use the information to communicate with you about products, services and promotional offers, update our records and generally maintain your personal details with us. We also use this information to improve our website and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather

  • Information you give us: we receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features.
  • E-mail communications: Upon registration if you do not want to receive e-mail or other mail from us, please inform us straight away. You will have this option on the registration form.

Does Redring Xpelair Group Ltd share the information they receive?

Information about our customers is an important part of our business and we are not in the business of selling it to others.

How secure is information about me?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
  • It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

What information can I access?

Redring Xpelair Group Ltd keeps all customer records on a secure server located in a remote area. The information kept on record can be changed on request by the administrator. Please contact the administrator via e-mail on: marketing@redringxpelair.com

Conditions of use, notices and revisions

If you choose to visit The Company website, your visit and any dispute over privacy is subject to this Privacy Notice and our disclaimer, including limitations on damages and application of the laws of England. If you have any concern about privacy at Redring Xpelair Group Ltd, please send a thorough description to marketing@redringxpelair.com and we will try to resolve it.

Our business changes constantly and you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your registration. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information you give us

The only information you give us to be stored on file for access to certain and specific areas of our website are via registration. Other contact via email may be stored internally for future reference, service improvement and to maintain a clear customer record of events and communications. All information kept is strictly for business use only.


Cookies & Third Party Disclaimer

What is a cookie?

A "cookie" is a text file containing small amounts of information which is stored on your computer, tablet or mobile (device) when you visit a website.

There are different types of cookies which are used to do different things, such as letting you navigate from page to page on a website efficiently, remembering preferences you have given a website, and improving your overall experience. Others are used to measure the number of site visits and the most popular pages visited, and may be used to provide you with advertising which is more tailored to your interests.

Some cookies are placed on your computer only for the duration of your visit to a website and these are called "session" cookies. These automatically expire when you close down your browser. There is another type of cookie known as "persistent". These cookies remain on your device for a period of time.

Please note that cookies can't harm your computer. We do not store personally identifiable information in cookies The Company creates, but we do use encrypted information gathered from them to help improve your experience of this website.

We're giving you this information as part of our initiative to comply with recent legislation, and so that you can manage cookies as required.

If you would like more information on cookies please visit: www.allaboutcookies.org/cookies/

Why do we use cookies?

The cookies The Company use, cannot be used to identify you personally.

These pieces of information that we gather are used in the following ways:

The Company will use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features.

The Company also uses cookies to help improve the performance of our website to provide you with a better user experience. The Company will use a third party data analytics to monitor and analyse traffic to, from and within our website.

Some pages on this site may also contain content embedded from, for example Vimeo, and you tube which sets its own cookies to track traffic to that particular video.

Types of Cookies

First Party Cookies:

First party cookies are set by the website, you are visiting and they can only be read by that site.

Third Party Cookies:

Third party cookies are set by a different organisation to the owner of the website you are visiting. For example, the website might use a third party analytics company who will set their own cookie to perform this service. The website you are visiting may also contain content embedded from, for example YouTube, Vimeo or Flickr, and these sites may set their own cookies. The Company does not control how these cookies are used and you should check the relevant third party's website for more information.

Session Cookies:

Session Cookies are stored only temporarily during a browsing session and are deleted from the users device when the browser is closed.

Persistent Cookies:

This type of cookie is saved on your computer for a fixed period and is not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session.

How do I control how my browser interprets cookies?

All recent versions of browsers allow you to control how cookies are stored on your device. You can set your browser to accept or reject all cookies, or only accept certain types of cookies. Please note that some of the cookies necessary to enable you to move about the site, and if you disable them you may not be able to visit certain areas of the site or access certain content. For more information on how to control cookies please visit: www.allaboutcookies.org/manage-cookies/

Cookies Used By Redring Xpelair Group Ltd

At Redring Xpelair Group Ltd we use cookies for the following purposes:

  • To ensure the website works correctly,
  • To remember any preferences you may have given the website, and
  • To collect anonymous data which allows The Company to see how people arrive at our website and which content is viewed.

How To Manage Cookies

The Companys’ cookies do not store personal information such as names and addresses, they simply enable The Company website to work properly and allow The Company to collect anonymous data about how our website is used so we can use it for continuous improvement.

However, if you would prefer to restrict, block or delete cookies from {Redring Xpelair Group Ltd site} or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phones handset manual) to learn how to change your cookie preferences.

Please bear in mind that if you do this, some features of this website may not function correctly or may not be provided to you.